TeamViewer, a provider of secure remote connectivity solutions, announced an update to TeamViewer Tensor. Apart from SDK (Mobile Software Development Kit), TeamViewer Tensor has now added co-browsing and support organizations’ multi-tenancy needs

The latest update of TeamViewer Tensor provides improved secure and innovative customer interaction through co-browsing and Mobile SDK Through an integrated chat function. Also, Tensor supports organizations in terms of remote work and multi-tenancy. TeamViewer Pilot, the augmented reality solution, is also blended into the Tensor platform so that employees can also be supported if there are hardware problems.

“Mobile apps and websites have always been important channels for our customers to interact with their customers, and maybe even more so since COVID-19 has required less in-person interaction.” Alexander Post, director product management at TeamViewer.